Shipping of the package

As a general rule, packages are shipped within 48 hours upon receipt of payment via a courier service with a tracking number and unsigned delivery.

Shipping costs include costs for handling and packaging as well as postage costs. Handling charges have a fixed price, while transport costs can vary depending on the total package weight. We advise you to group all your items in one order. We cannot combine two separate orders and shipping charges will apply for each individual order. We are not responsible for any damage that may occur to your package once shipped, but we do our best to protect all fragile items.

The boxes are big and your items are well protected.

Returns

If after your purchase at Rototom Store are not satisfied with an item, you have 14 days after receipt of your purchase to request its return.

Return merchandise